Shipping & Delivery Policy
Last updated: September 27, 2026
Precedo is online software for advocates and chambers, sold as a subscription (software as a service). Nothing physical is shipped: the service is delivered to you online.
1. What you receive
Access to the Precedo web application, which works in a modern browser on a computer or phone. We do not sell or ship physical goods, so there are no shipping charges and no delivery address is needed.
2. When access is delivered
Access is delivered instantly online. Your account is ready as soon as you create it, and a plan's features are available as soon as the plan is activated.
3. Receipts and account emails
Payment receipts and account emails, such as password resets, are sent to the email address registered on your account. Your current plan is always shown on the subscription page.
4. If access does not arrive
If you cannot sign in after creating your account, or a plan you have paid for is not active, write to the support address below or call us, with the email address on your account and, for a payment, the Razorpay payment ID. We read every message and reply as quickly as we can. A charge taken in error is refunded in full, as our Cancellation & Refund Policy explains.